Reopening Our Orthodontic Practice -COVID 19

May 7, 2020 Twin Oaks Orthodontics Reopens during Covid 19 Pandemic

                                     

As an essential business our reopening may have you wondering what precautions we are taking to ensure your safety.  While the appointment process may look a little different, don’t worry! We have always been on the front lines of preventing the spread of diseases.  From treatment and waiting room disinfection to the strict use of personal protective equipment (PPE), the safety of patients and staff members continues to be of utmost importance.  During the COVID-19 crisis and beyond, the safety of patients and staff continues to be a top priority:

Before, during and after treatment:

When it comes to preventing the spread of disease, rest assured that we will be strict on universal precautions.  Precaution include the use of masks, glasses, gloves, sterile instruments and devices as well as clean and disinfected environmental surfaces.

Additionally, frequently touched surfaces such a door handles, chairs, desks and bathroom are cleaned and disinfected often. Other surfaces that are difficult to disinfect, such as magazines, reading material and refreshments stations will be removed all together.

WE ARE ASKING THAT YOU BRUSH YOUR TEETH AT HOME AND USE YOUR BATHROOM AT HOME BEFORE COMING TO THE OFFICE.  PLEASE WEAR YOUR MASK AND RUBBER BANDS TO THE OFFICE.  THANK YOU!

The process may look a little different:

We are scheduling each patient for one hour initially.  Your check-in will involve a few extra steps to help ensure the safety of patients and staff.  The process will include screening questions, waiting in your vehicle versus the waiting room and following social distancing and infection control etiquette.  We recommend against bringing companions to appointments.  If parents do accompany patients, they may also be asked to wear mask and answer screening questions during the patient check-in. 

During your appointment, you will be asked to use a hydrogen peroxide rinse, which just helps bring down the amount of germs and viruses in the mouth to a lower level.  There will be fewer patients in the office at one time to promote social distancing.  If you have any questions or concerns, Dr. Wiley and Keila are available to provide answers.

Rest assured we will be following any recommended precautions to treat all orthodontic patients safely.

TRUST AN AMERICAN ASSOCIATION ORTHODONTIST:  DR. EVELYN R. WILEY

During this pandemic we have adopted an Online Smile Assessment Protocol.  We can now set up new patient consultations on line, so please refer us to your friends and family for this NO RISK way to get started with braces and a great smile.  IT’S A FREE, SIMPLE AND QUICK WAY TO SEE IF BRACES CAN HELP!